Question 1

How does zenVPN pricing work?

Accepted Answer

zenVPN billing offers Basic VPN, Site Tunneling, Business VPN packages. You can choose the features you need and pay monthly or six-monthly payment options. You can also pay for yourself and other people in your company, team, or family.

Question 2

Is there a free option?

Accepted Answer

zenVPN provides VPN tunneling for a single site at no cost, meaning that only your specific site will appear as if accessed from a different location. It is designed to secure your own website, for example using our WordPress plugin. But you can use the feature as you see fit.

Question 3

Is there a limit on devices that I can use?

Accepted Answer

You may sponsor VPN for your entire team by buying seats and inviting people. When it comes to a single user account, zenVPN lets you use VPN services on as many devices as you require, as long as the same person uses them. zenVPN may start requesting frequent authentication confirmations if a suspicious activity is detected in order to protect your account.

Question 4

How do Basic VPN and Split Tunneling differ?

Accepted Answer

The Basic VPN plan is a classic VPN option where all your traffic is routed through VPN. This is also known as "full" tunneling. Site Tunneling is "split" tunneling, meaning you have multiple VPN tunnels at once for your traffic to individual Internet domains while the remaining traffic uses your regular Internet connection. Site tunneling requires and relies on Basic VPN features.

Question 5

What does the Business VPN package add?

Accepted Answer

The Business VPN offers dedicated VPN servers for use with Basic VPN or Site Tunneling for yourself and your entire team. This option is ideal for businesses that would like to protect their back-office applications by only allowing admin access through this dedicated server. It also lets you have a VPN server in locations that are not covered by zenVPN cloud, for example the U.S.

Question 6

Are there any discounts for longer term commitments?

Accepted Answer

You may save up to 20% when opting for six-monthly billing. The price of Basic VPN changes from $5/month/seat to $4/month/seat. The price of a dedicated server reduces from $25/month to $20/month.

Question 7

Can I try zenVPN without a credit card?

Accepted Answer

A credit card is required to use Basic VPN, Split tunneling and Business VPN features. You are welcome to try to use My Site for free. We also offer a 30-days money-back guarantee. If you are not satisfied with our service, just drop an email to our support with a refund request. It may take up to 10 days for a refund to appear on your credit card statement.

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